Almost every UK business above a certain size ends up running on a stack of specialist tools — a CRM for sales, an ERP or accounting package for finance, an e-commerce platform, a helpdesk, project tools, payroll, marketing automation. Each one is good at its own job. The problem is that none of them know about each other, so the people in your business become the integration: copying numbers between screens, exporting reports to reconcile, chasing the customer record that didn't quite make it from the website into the CRM.
System integration is the work of removing that human glue. We design and build the pipelines, syncs and webhooks that let your tools share data automatically — so a new order on the website ends up in your accounting package, your warehouse system and your reporting dashboard without anyone touching it.
The system integrations we deliver
CRM, ERP and finance integrations
We integrate the platforms you've already invested in — Salesforce, HubSpot, Microsoft Dynamics, Pipedrive, Zoho, Sage, Xero, QuickBooks, NetSuite — into the rest of your stack. Most clients come to us because their sales, operations and finance numbers no longer agree with each other. We fix that, and then we make sure they keep agreeing.
E-commerce and order pipelines
Shopify, WooCommerce, BigCommerce, Magento — connected to inventory, fulfilment, accounting and customer support. Orders flow through automatically, stock levels stay accurate, refunds and exchanges reconcile cleanly and your customer service team can see one timeline of every interaction.
SaaS-to-SaaS sync engines
When two systems both need to be the source of truth for overlapping data — say, customers in your CRM and customers in your support tool — naive one-way syncs cause chaos within weeks. We build proper two-way sync engines with conflict detection, audit logs and clear rules about who wins, so you can trust both systems again.
Webhook and event pipelines
Reactive integrations that fire the moment something happens — a payment lands, a ticket is opened, a stock level drops — rather than waiting for a nightly batch. Built with retries, dead-letter queues and observability, so transient failures don't turn into silent data loss.
SaaS migrations
Moving from one CRM, finance package, helpdesk or e-commerce platform to another? We've done a lot of these. We map the data models, write the migration scripts, handle the messy edge cases (the records nobody updated for three years, the custom fields that shouldn't really exist) and run a parallel cutover so you can roll back if anything looks wrong.
How we approach an integration project
We start every system integration project with a short, fixed-price discovery — usually a week or two. We map every system involved, document the fields and rules, identify the awkward edge cases up front, and produce a written design and fixed quote before any production code is written. That's the part that prevents most integration disasters: agreeing exactly what "synced" means in your specific business before the first webhook fires.
Then we build in tight iterations, starting with the smallest end-to-end slice that proves the pipeline works in your real environment. We test against staging copies of your live systems wherever possible, so the production switch-over is uneventful — the way it should be.
Reliability built in from day one
A system integration that works on the day it ships and silently breaks six weeks later is worse than no integration at all — by then your data is wrong everywhere. Every pipeline we deliver includes structured logging, error monitoring, alerting on failure, automatic retries with backoff, and dead-letter queues for the messages that genuinely can't be processed. You'll know something has broken before your customers do.
We also document the integration properly — what it does, what it doesn't, what to check first when something goes wrong — so a future developer (yours or ours) can maintain it without having to reverse-engineer the original intent.
UK system integrators with senior engineers
We're a small UK team based in Bolton, working with clients across Greater Manchester, the North West and the wider UK. The senior engineer who scopes your integration is the same one who builds it — no junior handoffs, no offshore subcontractors, same-time-zone communication and a single point of contact who can give you a straight answer the same day.
If your business is growing past the point where copy-paste workflows are sustainable, send us a short brief through the contact form and we'll come back within one working day with an honest view of what an integration project would look like.